FAQ'S

An electronic device not switching on can be the result of many things. Most commonly there is a fault with the mainboard or the battery.

We can diagnose a range of issues and replace only what is needed.

Many touchscreens won’t work if the device has been a victim to a heavy fall or if the device has previously been ‘repaired’ and a genuine screen wasn’t used in the replacement.

All our replacement parts come with a 12 month warranty.

That was a bit silly, wasn’t it? Some believe putting the device in a bag of rice will solve all your problems. But this unfortunately isn’t true and sometimes causes more issues.

E.g Rice getting stuck in the charging port/headphone jack.

If we can’t fix your device at your location, we will give you two options; either we take your device away to be thoroughly examined or simply return it back to you.

In both cases a diagnostic charge will apply but if you go ahead with the repair this charge will be waived.

If we do send your device via post then it will be sent with the maximum insurance cover.

So rest assured you won’t be out of pocket if the worst happens.

No need! We come to your location and repair your device while you wait!*

*providing the device is as described and/or doesn’t need any additional work.